1. About this website
This website is operated in connection with Dr Satnam Poonia and is presented under the name Dentist Altrincham. It provides general information about dental treatments and services and is intended to help users make enquiries or proceed to an external booking provider.
This website is a lead-generation and informational website only. It does not itself take online payments, sell treatment directly, or form a treatment contract through the website alone.
2. No medical or dental advice
The content on this website is provided for general information only. It is not a substitute for professional dental, medical or clinical advice, diagnosis or treatment.
Any treatment mentioned on the website, including Invisalign, composite bonding, veneers, whitening, implants, sedation or emergency care, will depend on an individual clinical assessment and professional judgement. Information on the website should not be relied upon as a guarantee of suitability, outcome, availability or price.
3. External booking and third-party providers
This website may direct users to an external booking page or other third-party platform. If you choose to use a third-party booking or provider website:
- your use of that service will be subject to that provider’s own terms and privacy policy
- any appointment, treatment, payment, cancellation, finance or refund terms will be governed by that external provider
- this website is not responsible for the content, operation or availability of third-party systems
4. No payments through this website
No deposits or full payments are taken directly through this website.
If fees, finance options, deposits, appointment charges, cancellations or refunds apply, they will be determined by the external provider or dental practice handling the booking, and not by this website itself.
5. Website content
Reasonable efforts may be made to keep website content accurate and up to date. However, no guarantee is given that the website will always be complete, current, error-free or available without interruption.
Content may be updated, amended or removed at any time without notice.
6. Service descriptions
Descriptions of treatments and services on the website are intended only as general summaries. They do not amount to an offer of treatment, a promise of clinical outcome, or a guarantee of availability.
Statements about treatment times, longevity, pain levels, benefits, pricing ranges or expected results should always be read as general guidance only and not as a promise for any individual case.
7. Acceptable use
You agree not to:
- use the website unlawfully
- attempt to interfere with the website’s security or operation
- submit false, misleading or malicious information
- misuse the chat widget, forms or enquiry tools
- copy, scrape or reuse website content for unlawful or unauthorised commercial purposes
8. Intellectual property
Unless otherwise stated, the text, design, branding, layout and other content on this website are protected by intellectual property rights.
You may view and use the website for personal, lawful and non-commercial purposes only. You must not reproduce, distribute, modify or republish website content without permission, except where permitted by law.
9. Chat widget and communications
If the website offers a chat widget or other messaging feature, it is intended for general enquiries and support purposes only.
You should not send confidential, urgent or highly sensitive information through the chat widget. Messages submitted through chat may be stored and managed using third-party communication or CRM systems, including GoHighLevel / LeadConnector.
10. Emergency situations
This website does not provide emergency medical support.
If you have severe pain, facial swelling, bleeding, trauma, difficulty breathing, or another urgent medical or dental emergency, you should seek immediate professional help through the appropriate emergency or urgent care channel rather than relying on this website.
11. Liability
To the fullest extent permitted by law, this website and its operator disclaim liability for any loss or damage arising from:
- reliance on general website content
- inability to access the website
- technical failures or interruptions
- use of third-party links or booking systems
- decisions made based on information presented on the website without professional assessment
Nothing in these Terms excludes liability where it would be unlawful to do so.
12. Privacy
Use of this website is also governed by the website Privacy Policy and Cookie Policy. You should read those documents alongside these Terms.
13. Links to other websites
This website may contain links to third-party websites for booking or further information. These links are provided for convenience only. No endorsement or responsibility is accepted for third-party content, availability, security or legal terms.
14. Changes to these Terms
These Terms and Conditions may be updated at any time. The latest version should always be published on the website and will take effect from the date shown at the top of the page.
15. Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising in connection with the website shall be subject to the jurisdiction of the courts of England and Wales.